Frequently asked questions

Nothing at all. We don’t charge a fee for any part of installing a jukebox, its speakers or any other associated equipment.

That wholly depends on your customers and how busy your venue is. But probably even more important is how one of our great jukeboxes can attract extra customers, or keep them in house longer, for greater overall profit.

Our jukeboxes are all offered on a profit sharing basis. We supply the jukebox and, once a weekly music fee required for the PPL licence and music subscription is taken direct from the cashbox, we take 50% of the profit and the other 50% is yours.

The box only remains as long as you want it. There is no contract agreement in place at any time, so if you are not totally happy with your jukebox, give us a call and it will be removed free of charge. Also, if your box underperforms on a regular basis, Saints Leisure reserves the right to remove it.

Simple answer, yes. In some instances, due to the popularity of the boxes, we may only have certain jukeboxes in stock, but if you specifically require a particular model we shall endeavour to supply you this.

There are 2 licences required to play music in a public venue. A PRS licence, which you as the venue are required to have, and secondly the PPL licence, which we, as the operator, are responsible for.

Mostly the difference is the number of tracks that can be stored on the jukebox. All the great features such as Time Machine, which allows customers to search tracks by date, and the staff programmable options like the What’s On Guide and Happy Hour are included on every box as standard.

Your box is automatically updated every week with Official Charts music. And not just the latest Top 40 hits, but the newest, most popular releases from the album charts too.

Of course. Even the biggest boxes can’t hold every popular song. If customers ask for favourites that aren’t on the jukebox, tell us what those tracks are and they can be added in the next update.

Absolutely. We supply you with a clever volume controller situated behind the bar, where you can control the volume level in up to 4 rooms or zones.

Available free from the app store is the TouchTunes app for the Playdium and the Soundjack app for the Venue Hub and Official Charts jukebox. They share the same features — music selection, playlist creation or import, showing queued songs and bonus rewards. Customers pay for credits via PayPal, Apple Pay or credit card, and since the jukebox knows how much has been spent via an app, you still receive half of that profit.

You can. Just ask us to wire your TV into the jukebox so the sound comes through the box’s high quality speakers. A great feature when you’re showing a big sporting event.

Yes. We do supply outdoor speakers, although for safety reasons they ideally need to be undercover. We would ask you to request this before the installation.

The Official Charts and Music Milestones jukeboxes are 77cm high, 60cm wide, 20cm deep and weigh 35kg. The Venue Hub is 61cm × 49cm × 16cm and weighs 35kg. The Playdium is 77cm × 60cm × 24cm and is 38kg. Whatever box is fitted, it will be positioned appropriately and securely.